Contact Us

Company Information

Welcome to Hyper Lab LLC, doing business as Seacrets. Based in Dover, Delaware, we specialize in delivering innovative digital solutions and seamless user experiences. Our dedicated team works tirelessly to ensure our products meet the highest standards of quality and reliability.

Company Name: Hyper Lab LLC

DBA: Seacrets

City: Dover

State/Province: Delaware

Country: USA

Whether you’re a first-time visitor or a long-term partner, our goal is to provide you with clear, direct support and transparent communication every step of the way.

Customer Support

If you encounter any issues, have questions about our services, or wish to share feedback, please choose one of the following methods. Our support team strives to respond to all inquiries within one business day.

• Support Form: Complete the form below with your name, email, and a detailed description of your request. This helps us route your inquiry to the right specialist.
• Email: For general questions or account issues, write to us at support@hyperlabusa.com.
• Live Chat: Use the embedded form to start a real-time conversation with one of our support agents (available Mon–Fri, 9 AM–5 PM ET).

Useful Links & CCBill Support

All payment processing is handled by our trusted partner, CCBill. For any billing or subscription questions, please reach out to them directly:

• CCBill Customer Support Email:support@ccbill.com
• CCBill Customer Support Phone: 888.596.9279 (24/7 assistance for urgent payment issues)
• CCBill Support Page:https://support.ccbill.com

Whether you need help managing subscriptions, processing refunds, or resolving payment errors, CCBill’s dedicated team is available around the clock to ensure smooth and secure transactions.

Hours of Operation & Response Times

Hyper Lab LLC Support: Monday to Friday, 9 AM–5 PM ET (responses within one business day).

CCBill Support: 24/7 phone and online assistance.

If you submit a request outside of our business hours, we will address it on the next business day. For urgent payment matters, please contact CCBill directly via phone.